Shipping Information

MORE SHIPPING OPTIONS WILL BE AVAILABLE AT CHECKOUT. THIS IS FOR FLAT RATE SHIPPING ONLY.

Please note that due to increased safety protocols and flight restrictions because of COVID-19, items may be delivered well beyond published delivery standards to some areas. You are responsible for checking any delivery suspensions in your country. 

Statutory Holidays will affect how long it takes for orders to ship. Estimated shipping times do not include the customs clearance. 

Domestic orders (Canada)

All domestic orders are processed and shipped by Canada Post. We ship from Monday through Friday to the delivery address provided, excluding holidays. Please allow 48 hours for processing and make sure to give all address details, including apartment/suite/building number and company name if applicable.

Orders will include a tracking number and will be insured up to $100 CAD. Orders that cannot be received for whatever reason will either be re-shipped (at the customer’s expense) or cancelled.

Zoehify is not responsible for any loss or delays of products following shipment from Zoehify to the shipping address. Delayed delivery will not give rise to any penalty nor indemnity and cannot be used as a reason for cancelling an order.

Standard tracked shipping: $15 CAD for all packages
3-5 estimated business days 

American orders

We ship from Tuesday through Thursday to the delivery address provided, excluding holidays. Please allow 48 hours for processing and make sure to give all address details, including apartment/suite/building number and company name if applicable. We do not ship to PO boxes unless additional information is provided.

For smaller items such as t-shirts and tank tops, flat rate tracked shipping with estimated arrival time of 2-6 business days is $8 CAD. 

For larger items or bundles, flat rate tracked shipping is $25 CADThis will also arrive in 2-6 estimated business days. 

However, you will also have other shipping options that can be calculated at checkout which you are more than welcome to choose!

International orders

We ship from Tuesday through Thursday to the delivery address provided, excluding holidays. Please allow 48 hours for processing and make sure to give all address details, including apartment/suite/building number and company name if applicable. We do not ship to PO boxes unless additional information is provided.

Depending on what is available, your order will be shipped with Asendia International Priority Tracked service, Chit Chats International Tracked service, or USPS First-Class Package International Service®. We are always trying to expand our shipping options to make it as affordable and accessible as possible. Please bear with us as we figure this out with you! If you have any issues or suggestions about delivery, please contact us here to let us know how we can help. <3

France, Germany, Sweden, Netherlands
Standard tracked shipping: $20 CAD for all packages
5-45 estimated business days 

Asia (Hong Kong, Singapore, South Korea, Japan)
Standard tracked shipping: $25 CAD for all packages
5-45 estimated business days 


United Kingdom, Denmark, Belgium, Switzerland, Israel, Italy, Spain
Standard tracked shipping: $25 CAD for all packages
7-14 estimated business days 

Finland, Ireland, Austria
Standard tracked shipping: $30 CAD for all packages
7-14 estimated business days

Australia and New Zealand
Standard tracked shipping: $30 CAD for all packages 
5-45 estimated business days

Rest of the world 
You can choose from the options presented to you at the checkout, or we can ship with USPS First-Class Package International Service® in 8-45 estimated business days at a flat rate of $45 CAD on all packages.

Where do you ship your orders from?

All our orders are shipped from Toronto, Ontario. 

Will I have to pay any duties and taxes on my order?